Careers
Culture & Leadership Principle
We provide a diverse range of career opportunities that allow our employees to grow and be challenged every day. We recognise that our foundation is built on the effort and contribution of our people and provide meticulous training to develop their technical expertise to further their leadership skills so they may provide uncompromising quality and service.
Diversity And Equal Opportunity
We welcome diversity in the workplace and focus our efforts to sustain and enhance our diverse work environment. We are an equal-opportunity employer and adhere to statutory & regulatory norms. We do not discriminate based on caste, religious or political affiliation, gender, nationality, age, sexual orientation, or disability.
Current Opening
Job Title : Care Manager
Educational Qualification : Graduate
Desired Experience : 2-4 Years
You can send your updated resume to hr@primuslife.in
Required Skills :
Bachelors in Social Work/ BSW/ MSW/ Hospitality/ MBA
Knowledge of Kanada is a must
Business Unit : Elder Care Services
Job Description :
- Responsible for successful onboarding process of the seniors. Ensure that the Registration Form is filled correctly with mandatory documents like Customer Photograph, Id & Address Proof being collected during the onboarding process.
- Will be orienting the seniors on the services/ offerings provided by Primus Elder Care
- Will be one point contact from Primus to communicate with seniors.
- Will coordinate with Networked Partners and the Customer to ensure seamless operations during service delivery.
- Ensure the service ticket closure from the time a service request is made to the time of service delivery.
- Responsible for documentation and maintaining the database of Networked Partners/ Subscribers/ Registration/ Refund/ Cancelation documents.
- Networking and Tie-Ups with Service Vendors.
- Collecting Feedback from Customers / maintain the Reviews on GBL and other online platforms. Reports preparation on monthly basis.
- Responsible for Customer Retention through Follow up of drop out customers.
Why Join US :
- We value an open and empowering work environment which encourages one to take risks and to collaborate at all organisation levels.
- Get to work with a small and intimate group of people.
- You get to wear many hats and gain different skill sets.
- Flexible working hours give employees a healthy work life balance.
- Have a peace of mind with the security of working in a stable company
- Work for a brand that is well-known and instantly recognizable.
Job Title : CRM - Executive
Educational Qualification : Graduate
Desired Experience : 0-2 Years
You can send your updated resume to hr@primuslife.in
Required Skills :
Background in Sales from E-Commerce/ Healthcare/ FMCG with experience of 1 to 3 years
Business Unit : Elder Care Services
Job Description :
- Timely payment & collections from the customers as per the booking form and work progress.
- Handling customer complaints provide appropriate solutions and alternatives within the time limits.
- Interaction with customers face to face, Emails & over phone.
- Experience in preparing property registration related documents.
- Liasoning with customers and advocates for registration.
- Follow up with customers for registrations.
- Work Related to Agreements.
- Interact with financial institutions for providing documentation.
- Maintaining and updating records of Customer interactions.
- Facilitate customer for registration and other legal related documentation.
- Ability to handle irate customers.
Should be open to work from site office & should be also open to work on Saturday and Sundays. (If Required). Other works assigned by the higher authorities.
Why Join US :
- We value an open and empowering work environment which encourages one to take risks and to collaborate at all organisation levels.
- Get to work with a small and intimate group of people.
- You get to wear many hats and gain different skill sets.
- Flexible working hours give employees a healthy work life balance.
- Have a peace of mind with the security of working in a stable company
- Work for a brand that is well-known and instantly recognizable.